Did you know that there’s a protocol in place to help families contact schools, or HRCE Central Office, when you have concerns about your student’s education or well-being? 
1. All concerns should first be shared with your child’s teacher. 
2. If your concern is not resolved, you should then contact the principal. 
3. If your concern remains unresolved, you can reach out to HRCE’s Parent Navigators who can provide information about a wide range of supports and resources or connect you with the school supervisor. 
4. If your matter continues to be unresolved, you can then initiate a formal review process in which the matter will be investigated by the appropriate HRCE Directors. 
5. The final step is for your concern to be passed on to the Regional Executive Director.
 
Click here to view the Parent/Guardian Concern Policy.